← Back to Home

Terms of Service

Last updated: February 16, 2026

1. Acceptance of Terms

By accessing and using the VENTNEX website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers of VENTNEX.

2. Services

VENTNEX provides professional air duct cleaning, dryer vent cleaning, and HVAC maintenance services. Service availability, pricing, and scheduling may vary by location. All services are subject to availability and may require an on-site assessment before final pricing is confirmed. Quoted prices are estimates and may be adjusted based on the actual scope of work required.

3. Appointments & Cancellations

Appointments are scheduled on a first-come, first-served basis. We request at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee. VENTNEX reserves the right to reschedule appointments due to weather, emergencies, or other unforeseen circumstances.

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, debit cards, and cash. Any disputes regarding charges must be raised within 30 days of the service date. Late payments may be subject to additional fees.

5. Satisfaction Guarantee

VENTNEX offers a 100% satisfaction guarantee on all services. If you are not satisfied with our work, please contact us within 7 days of the service date and we will return to address your concerns at no additional cost. This guarantee does not cover issues arising from pre-existing conditions, normal wear and tear, or circumstances beyond our control.

6. Liability Limitations

VENTNEX carries comprehensive liability insurance. However, our total liability for any claim arising from our services shall not exceed the amount paid for the specific service in question. VENTNEX is not responsible for pre-existing damage to ductwork, HVAC systems, or property that is discovered during the service process. We will notify you immediately if any such conditions are found.

7. Website Use

The content on this website is for general informational purposes only. While we strive to keep information accurate and up-to-date, VENTNEX makes no warranties about the completeness, reliability, or accuracy of this information. You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of VENTNEX and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without our express written permission.

9. Changes to Terms

VENTNEX reserves the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@ventnex.com.

© 2026 VENTNEX. All rights reserved.

Terms of Service | VENTNEX